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StreamServe Manufactures Successful Outcome for Value Plastics

Published on 2006-05-18. Author : SpecialChem

BURLINGTON, Mass. -- StreamServe® Inc., the global leader in Enterprise Document Presentment (EDP), continues delivering tangible business benefits for its customers as the company announced that Value Plastics® relies on its EDP software to streamline document presentment and improve customer service.

Value Plastics designs and manufactures over 3,100 fittings and connectors for plastic tubing. The Fort Collins, Colorado-based company's products are specified by leading healthcare and industrial OEMs worldwide.

Value Plastics required a flexible EDP system to replace the basic delivery report system in their IFS ERP system. Based on IFS' recommendation, Value Plastics brought in StreamServe Enterprise Document Presentment™ software for greater flexibility in report layout and delivery so that it could more easily respond to the document requirements of its customers.

"We would have difficulty getting our job done if we didn't have a tool like StreamServe EDP," said Nels Dachel, Value Plastics developer/analyst. "It saves us a tremendous amount of time and energy creating and presenting documents to our internal and external users.

"StreamServe EDP software enable us to deliver excellent customer service because it gives us the flexibility in document report design and presentment to meet document demands that are becoming evermore complex."

Value Plastics use StreamServe EDP in every area of its business, including pick lists, packing list, product certification (which tracks projects and orders), and order and customer payment information.

"Manufacturing is a very precise process," said Chris Stone, president and CEO of StreamServe. "Value Plastics is a good example of how we are able to provide manufacturers with that same kind of precision in their Enterprise Document Presentment process."

About StreamServe Inc.

StreamServe Enterprise Document Presentment (EDP) software enables the world's leading companies to communicate effectively with their customers, partners and suppliers through the automated creation and presentment of documents in any format and channel. StreamServe's EDP solutions enable more than 4,400 customers in 130 countries to present a full range of interactive, electronic and print-based documents generated by enterprise applications. Customers include leading global companies such as Bayer, BMW, CLP Power Hong Kong, Circuit City and DaimlerChrysler Bank.

StreamServe is headquartered in Burlington, MA, and has 15 offices worldwide.

Source: StreamServe


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