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The Universal Selection Source:
Plastics & Elastomers

SpecialChem Terms & Conditions

The following document constitutes terms and conditions (hereinafter "Terms and Conditions") under which SpecialChem S. A. with registered offices at 100, rue Petit, 75019 Paris, France, ("SpecialChem"), is offering you access to its services provided on the website it owns and runs.

Definitions:

Website is an online information, commercial, communication, marketing and advertising service operated by SpecialChem (the "Website") and accessible at the following url:
  • adhesives.specialchem.com
  • coatings.specialchem.com
  • polymer-additives.specialchem.com
  • cosmetics.specialchem.com
  • omnexus.specialchem.com
  • www.specialchem.com

"User" or "You" refers to every person accessing the Website through Internet.

"Third Party Website" refers to a SpecialChem partner’s website where SpecialChem Content is available.

The use of the Website or the Content made available on a Third Part Website are offered to You under the condition of your acceptance of the Terms and Conditions. Your use of the Website or the Content on a Third Part Website constitutes your acceptance of ALL the content and provisions of the Terms and Conditions. Additional terms (the "Additional Terms") might apply to the use of the specific service provided on the Website.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THE WEBSITE. By accessing or using this Website, or the Content on a Third Party Website, You agree to these Terms and Conditions. If You do not agree to these Terms and Conditions You should not use the Website nor the content on Third Parties Websites.



Modification of the Terms and Conditions menu

SpecialChem reserves the right to change the Terms and Conditions under which the Website and service is provided. Such modifications shall be effective immediately upon posting the modified terms and conditions. User is responsible for regularly reviewing these Terms and Conditions.

Proprietary rights, copyright, trademark menu

All content, including, but not limited to texts, images, databases, logos, buttons, displays, screens, technology, and all information displayed on the Website is a property of SpecialChem ("SpecialChem's Content") or it has been licensed to SpecialChem ("the Licensed Content") (jointly referred to as "the Content"). The Website contains proprietary information that is protected by applicable intellectual property and other laws. Except expressly authorized by SpecialChem or a proprietor of the Licensed Content, User agrees to not modify, rent, lease, loan, sell, distribute or create derivative works based on the Website, in whole or in part.

All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of SpecialChem or other respective owners that have granted SpecialChem the right and license to use such Marks.

Website Use menu

In order to use the Website, User needs Internet access. User also needs the equipment needed, including computer, modem, and possibly, other devices. SpecialChem shall not be held responsible for any of these costs.

SpecialChem grants User a personal, non-transferable and non-exclusive right and license to use the Website and its Content provided that User will not (and does not allow any third party to) copy, modify, create a derivative work of, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Website. User agrees not to access the Website by any other means than through the interface that is provided by SpecialChem for use in accessing the Website. User may use the Content for his personal and non-commercial use.

User should not engage in any conduct that restricts or inhibits any other User from using the Website. User should not transmit through the Website any unlawful, defamatory, libelous, vulgar, obscene, abusive, harassing, harmful, threatening, or racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law. User should not post or transmit any information, file or software that contains a virus, worm, Trojan Horse or any other contaminating or destructive features.

Joining SpecialChem Community menu

User is requested to register and/or login to gain access to gated high value-added areas of the Website.

The creation of a SpecialChem account is free of charge and is only possible to users providing a valid company-associated professional email address.

At creation, a SpecialChem account includes:
  • Access to the full website
  • Subscription to the 3 newsletters (Industry, Product, Solution) related to the website for which user registers
  • Subscription to occasional promotional emails aligned with user interests (i.e. online courses, innovation updates, surveys).

  • When user navigates to additional SpecialChem websites serving other related industries, the user account and associated subscriptions mentioned above is automatically activated for this additional website. User may unsubscribe at any time from the distribution list corresponding to these services by clicking on the unsubscribe link available at the bottom of all e-mails, according to the highest standards of Internet privacy protection rules.

    Upon the creation of his account, member can share additional information about his current interest in order to gain a more personalized experience.

    At any time, user can request access or deletion of his data by writing to member-support@specialchem.com or by completing a a contact us form easily accessible on all of our websites.

    Links to other websites menu

    This Website contains links to other sites on the Internet that are owned and operated by third parties. Even if the third party is affiliated with SpecialChem, SpecialChem has no control over these linked sites, all of which have separate privacy and data collection practices. SpecialChem has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. User accesses these linked sites at his own risk.

    Privacy policy menu

    SpecialChem may collect certain data called web log information (such as, but not limited to, User's web browser, User's operating system, pages visited by User) and use cookies when User visits the Website.

    To access some parts of the Website and benefit from certain of its services, User is requested to register, at different parts of the Website. If User chooses to register, User will transmit SpecialChem personal information, like, but not limited to, contact details, job function and position details or preferences. Upon this initial dataset, SpecialChem may check and enrich User information with publicly available information, providing it matches User's name and company.

    If User does not choose to provide SpecialChem voluntarily with personal information, User can still access the Website. However he may be unable to use certain services offered through the Website.

    SpecialChem's goal in collecting personal information from User is to provide content and services that most likely meet User's interest, to customize its services, to request feedback on topics of interest for the User or to promote products, technical solutions or offers that are relevant for the User.

    SpecialChem WILL NOT SHARE NOR SELL ANY PERSONALLY IDENTIFIABLE INFORMATION ABOUT USER WITH ANY THIRD PARTY OTHER THAN SPECIALCHEM WITHOUT THE PRIOR CONSENT OF USER.

    If User chooses to interact with a SpecialChem client, by posting a request through the Website (such as, but not limited to Requests For Proposal, Request for Information, Request for Sample, Request for Price...), by participating to Webinars, by downloading some sponsored documents belonging to SpecialChem's client, SpecialChem may share with its client, with User consent, personal information such as, but not limited to, name, e-mail, company name, preferences or feedback.

    SpecialChem does provide Third-Party Websites Part of the Content (such as, but not limited to, Online Courses, Universal Selector...). User can be requested to log in or register to access Content on Third Party Websites. In such cases, User might use his SpecialChem credentials (ID and password) on third Party Websites. In some specific cases User might access the Content on Third Party Websites using his credentials proper to the Third-Party Website or his SpecialChem credentials.

    Please read SpecialChem Privacy Policy for more details.

    General Terms & Conditions of Sales – Online Courses menu

    I - Definitions

    Online Course includes live courses and a library of on-demand recorded courses. 

    Live online course is an on-line, real-time presentation conducted by an expert in the domain that is a subject of the Online Course. Using your telephone, internet connection and Web browser, you join a live presentation.

    On-demand online courses are pre-recorded courses given by industry experts that you can access anywhere and anytime using an internet connection. 

    To participate to a live course or to view an on-demand course, you need to pass a registration order and pay a fee indicated on the Online Course registration page.

    II - Registration Order

    Your registration order is completed at the moment of validation of your payment.

    By ticking a button "I have read and agree with the terms and conditions" featured in the Order Confirmation Page and by validating your payment, you unreservedly and irrevocably agree with the terms and conditions presented here.

    After completing your registration order, SpecialChem will send you an e-mail confirming and summarizing your order details and reference(s).

    III - Participation fee (Price)

    All registration fees are stated in EUROS. 
    SpecialChem shall not be accountable for any additional costs linked to participating in the Online Course, included but not limited to the phone and Internet connection fees.

    IV - Payment

    Credit Cards
    On-line payment by credit card is required at the moment of submitting of your order.
    Credit cards accepted include: 
    EUROCARD, MASTERCARD, VISA and AMERICAN EXPRESS.
    Payment Security
    All credit card payment information is protected by using SSL (Secure Socket Layer) encryption.

    Bank Transfer
    Payment by bank transfer is also accepted. Please note your order is confirmed only when payment reaches SpecialChem’s bank account.


    V - Technical requirements for participating in the Online Course
    To fully participate in the Live Online Course, you will need a computer with an Internet connection to view the presentation slides, a microphone and speakers (a USB headset is recommended) to listen to the speaker. You may also listen to and interact with the speaker over the phone.
    Our Online Courses are conducted using Citrix GoToTraining. To confirm that your computer is configured for access to the event, please check GoToTraining system requirements.

    To view an On-demand Online Course, you will need a computer with an internet connection to view the pre-recorded course. You will need earphones / headphones / speaker to be able to listen to the recording. 

    SpecialChem shall not be held responsible if you fail to participate in the Online Course due to the lack of your computer or other equipment settings, capacity or performance.

    VI - Order Cancellation & Refunds
    You can cancel your order any time prior to the course by writing to online-course@specialchem.com.
    • All cancellations made before presentation slides are sent will be charged 30% of total order price
    • If presentation slides have been sent but the live session has not yet been delivered, 50% of total order price will be charged
    • All cancellations made after the course will be charged a full amount of the order price.

    SpecialChem reserves the right to cancel the Online Course. In case of cancellation, SpecialChem will notify you as soon as possible. If SpecialChem should cancel, you will be provided a full refund in case no substitute date is available or in case you cannot participate on the substitute date.

    In case of On-demand recorded courses, any cancellation request received before access links are sent will be charged 50% of the total order price. All cancellations made after receiving access links will be charged a full amount of the order price.

    VII - Intellectual Property

    All materials contained in the Online Course presentation as well as the transcript of the presentations and downloads provided after the Online Course are protected by copyright law of France and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of SpecialChem S. A. You may not alter or remove any trademark, copyright or other notice from copies of the content.

    VIII - Privacy policy

    SpecialChem does not collect any personal information about you (including but not limited to your name, address, telephone number, email address) unless you provide it to us voluntarily. 

    SpecialChem will share with Online Course presenter information such as job, activity, company and country in order to help Online Course presenter adjust his training material to the audience. On top of this, if user consents, we will share attendee’s contact details in order to ease follow-up discussions.

    Please read SpecialChem Privacy Policy for more details.

    IX - Accessing your personal information and correcting any inaccuracies in the information.

    We attempt to keep your files complete, up-to-date, and accurate. You can access your personal information and notify us about errors.

    In compliance with article 34 of the law n° 78-17 of 6 January 1978, (Information Technology and Freedom Law), you have the right of access, modification, rectification and deletion of your personal data by writing to SpecialChem S.A., 100, rue Petit, 75019 Paris or to info@specialchem.com.

    Third party personal information collected from User through the Website menu

    If User decides to use the SpecialChem recommendation service ( on the Website or on a Third Party Website) to inform a third party person, who is or not a User of the Website, about the Website or to send him a link to the Website, User is asked to provide SpecialChem with this person's email address. SpecialChem stores this email address for the sole purpose of sending an invitation email to read the recommended part of the Website and inviting this person to become a Website User.

    Accessing personal information and correcting any inaccuracies menu

    We attempt to keep User personal information complete, up-to-date, and accurate. In compliance with article 34 of the law n° 78-17 of 6 January 1978, (Information Technology and Freedom Law), User has the right to access, modify, rectify and delete his personal informationby writing to SpecialChem S.A., 100, rue Petit, 75019 Paris, France.

    Cookies / Web beacons menu

    Cookies and similar technologies will be placed on your device (computer, mobile or tablet), when you visit SpecialChem websites.
    A "cookie" is a small text file that is placed on your device. SpecialChem uses the following cookies on its websites:

    Strictly necessary cookies:

    These cookies enable the websites to function correctly and deliver the services and products that User requested. These cookies do not gather information about User that could be used for marketing or remembering sites he/she has visited on the internet.

    Functional cookies:

    These cookies allow the website to remember choices and answers that User makes in order to enable form auto-completion, and to avoid asking User to log each time he/she visits the website etc.

    Performance cookies:

    These cookies are used to analyze how our websites are used. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

    Targeting cookies:

    These cookies collect information about your browsing habits in order to personalize your online experience outside of SpecialChem websites (partners’ websites, social media).

    Manage cookies

    If User chooses to disable cookies on SpecialChem websites, he/she will be able to view our websites, however, he/she will not experience a personalized visit, nor will he/she be able to subscribe to the service offerings on the Site.

    Unsubscribing menu

    The Website allows User to receive or stop receiving communications from SpecialChem. Each communication has instructions on how to be removed from the distribution list. Every User can manager his/her subscriptions in his/her User account on the website.

    Independently of User’s email preference, SpecialChem may have to send emails to User for the purpose of managing his account. It includes, but is not limited to, welcome and reactivation emails, info about changes affecting User account.

    User can decide to close his/her SpecialChem account at any time by contacting SpecialChem by email. The email address used to notify SpecialChem must be the same email address  for which the user is requesting the account closure. Doing so, User will lose all benefits of being a Member of SpecialChem community, which includes, but is not limited to, access to content requiring a login and updates about products & industry directly in his/her mailbox.

    Emailing Policy menu

    If User elects to register to the Website, he/she will have an extensive access to the Content, and will start receiving SpecialChem newsletters as well as SpecialChem promotion emails. User may therefore receive occasional e-mails regarding Webinars, Online Courses, product testing, feedback gathering, solicitations, and new services launched. User may unsubscribe at any time from the distribution list corresponding to these services by clicking on the unsubscribe link available at the bottom of all e-mails, according to the highest standards of Internet privacy protection rules.

    User can also subscribe to channel alerts to receive latest updates related to the topic of his/her choice in his/her mailbox. The Website allows User to receive or stop receiving communications from SpecialChem. Each communication has instructions on how to be removed from the distribution list. Every User can manager his/her subscriptions in his/her User account on the website.

    Independently of User’s email preference, SpecialChem may have to send emails to User for the purpose of managing his account. It includes, but is not limited to, welcome and reactivation emails, info about changes affecting User account.

    Security menu

    SpecialChem has implemented advanced security measures to protect the loss of, misuse of, alteration of and unauthorized access to any information under its control. Personal information entered on the Website to register is secured by password protection and SpecialChem's internal processes that ensure no unauthorized individual will come into contact with User personal information. However, SpecialChem cannot fully ensure or warrant the security of any information submitted or transmitted by User.

    User information posted on the Website menu

    User has the opportunity to display content on the Website to be communicated to other Website users. Any content User posts on the Website is subject to the following conditions: User is solely responsible for the content he posts, no matter the length or substance of the content. The Website acts merely as a conduit for its distribution and publication. SpecialChem reserves the right to take any action with respect to such information it deems necessary or appropriate in its sole discretion (including editing minor typographical problems or commenting or complete removal) if SpecialChem believes information User provides is inappropriate for the Website or its services, or may create liability for the Website or may cause the Website to lose (in whole or in part) the services of its Internet service provider, advertisers, clients or users. User agrees that information he provides will be accurate and will not, to the best of his knowledge: (a) infringe any third party's copyright, trademark, patent, or other proprietary rights or rights of publicity or privacy; (b) violate any law or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); nor (c) be defamatory, libellous, unlawfully threatening or unlawfully harassing.

    Disclaimer of warranties menu

    Although the Content, including but not limited to the information and recommendations, is presented in good faith and believed to be correct, neither SPECIALCHEM NOR ANY PROPRIETOR OF THE LICENSED CONTENT DISPLAYED ON THE WEBSITE make any representations or warranties as to the completeness or accuracy of the Content. Content is provided upon the condition that the Users receiving same will make their own determination as to its suitability for their purposes prior to use. USER EXPRESSLY AGREES THAT USE OF WEBSITE IS AT HIS SOLE RISK. WEBSITE IS PROVIDED ON AN "AS IS" BASIS.

    Information posted on the Website by other users menu

    SpecialChem does not guarantee the accuracy of the information on the Website or ownership or availability of technologies listed, nor the identities or the qualifications of the users of the Website. While SpecialChem believes such information is posted in good faith, User is responsible for verifying the accuracy of such information as part of his discussions with other parties. SpecialChem does not systematically control the information provided by others (including feedback) that is made available through the Website. Other user's information may be offensive, harmful or inaccurate. User agrees to look solely to the posting party for any claims User may have regarding the information the posting party did post. If User has a dispute with another user of the Website, User releases SpecialChem from all claims of any kind arising out of such dispute.

    SPECIALCHEM OR ANY PROPRIETOR OF THE LICENSED CONTENT DISPLAYED ON THE WEBSITE MAKES NO WARRANTY THAT WEBSITE WILL MEET USER REQUIREMENTS, OR THAT WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. SPECIALCHEM OR ANY PROPRIETOR OF LICENSED CONTENT MAKE NO WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF WEBSITE.

    SPECIALCHEM OR ANY PROPRIETOR OF LICENSED CONTENT WILL NOT BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHETHER FORSEEABLE OR NOT, WHICH MAY RESULT FROM THE UNAVAILABILITY OR MALFUNCTION OF WEBSITE. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF WEBSITE IS AT USER'S OWN DISCRETION AND RISK, AND USER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO HIS COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.

    SPECIALCHEM OR ANY PROPRIETOR OF THE LICENSED CONTENT DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY INFORMATION IN OR PROVIDED IN CONNECTION WITH WEBSITE. SPECIALCHEM OR ANY PROPRIETOR OF THE LICENSED CONTENT SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED, OR ALLEGED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, BY THE INFORMATION OR IDEAS CONTAINED, SUGGESTED OR REFERENCED ON WEBSITE; INCLUDING BUT NOT LIMITED TO PRODUCT INFORMATION GIVEN IN TECHNICAL DATA SHEETS AND MATERIAL SAFETY DATA SHEETS. USER'S PARTICIPATION IN WEBSITE IS SOLELY AT HIS OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY USER FROM SPECIALCHEM OR THROUGH WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SPECIALCHEM OR ANY PROPRIETOR OF THE LICENSED CONTENT MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH WEBSITE OR ANY TRANSACTIONS ENTERED INTO THROUGH WEBSITE. SPECIALCHEM IS NOT RESPONSIBLE FOR THE CONTENT ON THE INTERNET OR WORLD WIDE WEB PAGES THAT IS CONTAINED OUTSIDE WEBSITE. AS A CONVENIENCE TO OUR USERS, SPECIALCHEM MAY PROVIDE LINKS TO RESOURCES WHICH ARE BEYOND ITS CONTROL. SPECIALCHEM MAKES NO REPRESENTATIONS AS TO THE QUALITY, SUITABILITY, FUNCTIONALITY OR LEGALITY OF ANY SITES TO WHICH IT MAY PROVIDE LINKS, AND USER HEREBY WAIVE ANY CLAIM USER MIGHT HAVE AGAINST SPECIALCHEM WITH RESPECT TO SUCH SITES. BY PERMITTING ADVERTISING, SPECIALCHEM MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND AS TO THE ACCURACY OF THE CONTENT OR SUITABILITY OF THE SUBJECT MATTER OF ANY SUCH ADVERTISEMENT.

    Limitation of Liability menu

    SPECIALCHEM OR ANY PROPRIETOR OF THE LICENSED CONTENT SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE WEBSITE OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH WEBSITE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF USER TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE, EVEN IF SPECIALCHEM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    Termination of Terms, Conditions menu

    SpecialChem reserves the right to suspend or terminate these Terms and Conditions immediately and without notice. SpecialChem reserves the right to suspend or terminate any other service provided to User through the Website.

    Modifications of Website menu

    SpecialChem may modify or discontinue Website with or without notice and without liability to User.

    Applicable Law menu

    These Terms and Conditions shall be governed by and construed in accordance with the laws of France, without giving effect to its conflict of laws provisions. Any disputes will be settled by Courts in Paris, France.

    Miscellaneous menu

    In the event that any provision of these Terms and Conditions conflicts with the law under which the Terms and Conditions are to be construed or if any such provisions are held invalid by a court such provision will be deemed to be restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law, and the remainder of this Terms and Conditions will remain in full force and effect. These Terms and Conditions and any Additional Terms (as such terms shall be identified when placed on the Website by SpecialChem) constitute the entire understanding between the parties as to subject matter hereof, and supersede all prior terms, conditions, notices and understandings.

     

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